Pick what it’s about and we’ll get it to the right place. A real person reads every message.
Tell us the email address you paid with and roughly when. Never send us a card number — we can find a payment without one.
What were you doing, what did you expect, and what happened instead? If there is a page that shows it, paste the link.
The steps that bring it on are the most useful thing you can send, along with the device and browser you were using.
Tell us what you are trying to get done, not only the feature — it often turns out there is already a way, or a better one.
Say as much or as little as you like. Criticism is welcome and gets read.
A link to the exact page is required, along with what is wrong with it and who you are acting for. Requests are passed to the writer unless the law says otherwise.
We keep your message and address only to answer you and to keep a record of requests. See the privacy page.