Official postWritten by noted.do itself — a notice, a rule change or an announcement.An official page from noted.do.
Paid plans and refunds
noted.do is free to use. Paid plans add extras and help pay for the server. This page says what a plan is, how billing works, and how to get your money back.
What a plan is
- A plan switches on the extras listed for it on the plans page, for as long as the plan lasts.
- Monthly and yearly plans renew by themselves until you cancel. A lifetime plan is paid once and never bills again; it lasts as long as noted.do does.
- A plan belongs to one blog and can’t be moved to another person.
Free trials
- A free trial lasts 14 days and costs nothing.
- A card is asked for so that each person gets one trial. It is saved and not charged.
- A trial does not renew by itself. It ends on its own, and you only pay if you choose to keep the plan.
- Each person gets one trial.
Cancelling
- You can cancel at any time from your account page, under Manage or cancel your plan. No reason is needed.
- After you cancel, the plan stays on until the end of the time you’ve paid for. Then the blog goes back to Free.
- Going back to Free deletes nothing. Your posts, pictures and readers stay. The extras switch off: for example, a custom domain stops answering and your blog is back at its address on noted.do.
Refunds
Ask within 14 days of a payment and you get all of it back. That covers a first payment, a lifetime plan, and a renewal you forgot to cancel.
- After a refund the plan ends straight away, and the blog goes back to Free.
- The money goes back to the card or account it came from. Banks usually take 5 to 10 working days to show it.
- If you were charged twice, or charged after cancelling, you get that payment back whenever you tell us.
- Someone who buys and refunds over and over may be refused a new plan.
How to ask
Write to the contact form or hello@noted.do with your blog’s name and the date of the payment. You don’t need to explain why.
Before you dispute a charge with your bank
Please write to us first: it is faster, and you’ll get the same result. When a bank dispute is opened, the plan may be ended while the bank decides.
Prices and changes
- A price change never affects time you have already paid for.
- If this page changes, the version that applied when you paid still applies to that payment.
Payments are taken by Stripe, which is the seller on your receipt and adds any sales tax due where you live. Your card details never reach noted.do.
Nothing on this page takes away rights the law gives you where you live.